terms of service

Effective Date: January 21, 2025 Welcome to Pitchline (“we,” “our,” or “us”). By accessing or using our services, you agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree with these Terms, please do not use our services. 1. Services Provided We specialize in B2B lead generation services, including but not limited to cold email outreach, sales call booking, and lead qualification. Our services aim to connect your business with qualified prospects to grow your sales pipeline. 2. User Eligibility To use our services, you must: Be at least 18 years old. Provide accurate and complete information when requested. Represent a legitimate business or organization. 3. Payment Terms Fees: Pricing is determined on a case-by-case basis and will be outlined in your individual agreement. Payment Schedule: Payments must be made according to the agreed schedule outlined in your contract or invoice. Late Payments: Late payments may incur additional fees or interest as defined in your agreement. Refund Policy: Fees are non-refundable unless otherwise agreed upon in writing. 4. Client Responsibilities To ensure effective service delivery, clients must: Provide timely access to necessary tools, assets, and resources. Clearly define target markets and lead qualification criteria. Refrain from using the leads for illegal or unethical purposes. 5. Service Limitations No Guaranteed Outcomes: While we strive to deliver qualified leads, we cannot guarantee specific sales outcomes. Service Disruptions: We are not responsible for interruptions caused by third-party platforms, unforeseen circumstances, or client delays. Compliance: We adhere to anti-spam regulations, and all campaigns must comply with applicable laws (e.g., CAN-SPAM Act, GDPR). 6. Intellectual Property All leads generated through Pitchline become the intellectual property of the client. Pitchline will not distribute or sell these leads for profit. 7. Confidentiality Both parties agree to keep confidential information private and only use it as necessary to fulfill the terms of this agreement. 8. Termination Termination by Client: Clients may terminate services at any time by providing a 3-day written notice. Termination by Us: We reserve the right to terminate services immediately for breach of these Terms or unethical behavior. Post-Termination: Upon termination, all outstanding payments must be settled within 15 days. 9. Liability Limitations We are not liable for: Loss of profits or revenues. Third-party actions or failures. Issues arising from client-provided data or actions. Our total liability is limited to the fees paid by the client in the last three months. 10. Dispute Resolution Governing Law: These Terms are governed by the laws of the United States and the State of Nevada. Arbitration: Any disputes shall be resolved through binding arbitration in Las Vegas, Nevada. Legal Fees: Each party is responsible for their own legal fees unless otherwise determined by the arbitrator. 11. Amendments We may update these Terms at any time. Clients will be notified of significant changes 30 days in advance. Continued use of services after changes constitutes acceptance. 12. Contact Information For questions about these Terms, please contact us: Email: Brian@pitchline.co Address: Pitchline, 7121 W Craig Rd, Ste 113 PMB 1072, Las Vegas, NV 89129, United States By using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.

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